Support

Contact Us

Choose the right channel below and we will get back to you as soon as possible.

General enquiries

Questions about the platform, features, or your account.

[email protected]

Privacy & KVKK

Data protection requests, right of access, or deletion requests.

[email protected]

Legal & Terms

Dealer agreements, API terms, or compliance questions.

[email protected]

Report a stolen stone

If your stone has been stolen or lost, you can also file a report directly from your dashboard.

[email protected]

We aim to respond within 2 business days. For urgent matters please include "URGENT" in the subject line.